Legal

Privacy Policy

This Privacy Policy explains how information is handled when you use the YUTERA website or send an enquiry through it.

Who We Are

This website is published under the brand name YUTERA. The legal name published for this business is Yin Xiaofei.

YUTERA / Yin Xiaofei is responsible for the information you submit through this website.

Registered address:

Room D370, 9th Floor, Huadian Building
Domicile No. 13-1, Longhua Road
Datong Subdistrict, Longhua District
Haikou City, Hainan Province, China

Information We Collect

We only receive information that you choose to provide to us. This website does not operate user accounts, and we do not ask visitors to register, log in, or make payments.

Through the enquiry form on this website, the information we receive is:

  • Name
  • Company
  • Email
  • Country / Region
  • Buyer Type
  • Product interested in
  • Quantity / estimated volume
  • Message
  • The hidden anti-spam field (named "website")

We also receive any other enquiry or business correspondence information you choose to send us — for example, if you write to us directly by email.

How We Use Information

Information you submit to us is used to:

  • respond to your enquiry;
  • communicate with you about the products or business matters you have asked about;
  • handle related business correspondence.

We do not use the details you submit for unrelated marketing.

Contact Form

The enquiry form on this website currently works as follows:

  • This website is built as a static site. It does not run a server-side application to receive form submissions.
  • The form performs basic field validation in your browser before submission.
  • When you submit the form, your details are not sent to a server. Instead, the form prepares a mailto link containing the information you entered and opens it in your own email client, so that you can review and send it yourself.
  • No online form backend is currently connected. In particular, this website is not connected to Formspree, Resend, SMTP, SendGrid, Mailgun, Nodemailer, or any other third-party form delivery service.

Your enquiry therefore reaches us when you send the prepared message from your own email client.

The form also includes a consent checkbox, which must be selected before the form can be submitted. Its wording is: “I consent to YUTERA storing and using the details submitted in this form for the purpose of responding to my enquiry. My details will not be used for unrelated marketing.”

Data Security

We take reasonable measures to protect the information you provide to us. However, no method of transmission over the internet, and no method of electronic storage, can be guaranteed to be completely secure, and we cannot promise absolute security.

Data Retention

We keep enquiry information only for as long as it is needed to handle your enquiry, to maintain related business correspondence, and to meet any record-keeping requirement that applies to us. We do not state a fixed retention period here.

Your Rights

Depending on where you are located, and on the law that applies to you, you may have rights in relation to the information you have provided to us — for example, to request access to it, to ask for it to be corrected, or to ask for it to be deleted.

To make a request, please contact us at mengqi94888@gmail.com. We will respond in line with the requirements that apply to us.

International Data Transfers

We work with customers in different countries and regions, and the contact details published on this website reflect that. Information you submit to us may therefore be received and handled outside the country or region in which you are located.

Before you submit information to us, please make sure you are comfortable with it being handled in this way.

Cookies

At present, this website does not use analytics, advertising, or tracking cookies or tools, and no such tools are known to be connected to it.

This may change in the future. If it does, this page will be updated.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, the updated version will be published on this page. We recommend that you check this page for the latest version.

Contact Us

If you have any questions about this Privacy Policy, or about how your information is handled, please contact us:

Email: mengqi94888@gmail.com

Registered address:

Room D370, 9th Floor, Huadian Building
Domicile No. 13-1, Longhua Road
Datong Subdistrict, Longhua District
Haikou City, Hainan Province, China